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Case Manager II-Supportive Living Program in Dallas, TX at The Family Place

Date Posted: 8/27/2018

Job Snapshot

Job Description

Position Summary: 
Provides case management and crisis intervention to women and children experiencing homelessness as a result of domestic violence; knowledgeable and understands the effects of domestic violence and homelessness, and provides constructive intervention activities that reinforces healthy coping skills.  Work schedule: Monday-Friday, 11am-7:00pm

Key Responsibilities:
•Consults with and makes recommendations to the mother, school personnel, and the mother's Case Manager, regarding the needs of the child; conducts intakes and assessments for children as age appropriate; maintains accurate records on each child for assigned case load, (progress notes, reports, and other required forms).
•Develops and facilitates groups for specific age children and assists in facilitating parenting groups for women.
•Establishes supportive relationships with children's mothers in order to provide parental intervention when necessary in areas of discipline, nurturing, communication and socialization.
•Develops and implements procedures for referrals to community resources.
•Prepares and presents cases in staffing for feedback regarding intervention and works as a member of a team to insure appropriate case management for assigned case load.
•Provides adult supervision for activities as needed.
•Responds appropriately to subpoenas; provides court advocacy and court testimony as needed.
•Provides safe transportation of children when necessary, which includes driving agency vehicles.
•Represents The Family Place and participates in community education as requested.
•Conducts home visits as required.
•Participates in training programs, seminars and workshops to update professional knowledge. 
•Provides reports and/or accurate statistical information in a timely manner.
•Provides assessment and case management services which includes, but not limited to housing, employment, legal and medical referrals; provides crisis intervention services as needed.
•Develops and implements procedures for referrals to community resources.
•Works as a member of a team to insure appropriate case management for assigned case load.
•Provides training, supervision and support to volunteers and interns as assigned.
•Establishes referral relationships with other agencies to facilitate services.
•Assists in providing information for reports or statistical information when requested
•Maintains current professional knowledge of domestic violence, crisis theory and community resources, including assessments of danger, and resources of direct solution.

Job Requirements

Requirements: Master’s Degree in Social Work, Psychology, Counseling or related field and at least 2 years of experience providing services to clients in a residential shelter.
Licenses and Certifications: Valid Texas Driver’s License

Knowledge and Skills and Abilities:
•Knowledge of domestic violence, child abuse, cultural diversity and diverse socioeconomic levels of clients
•Knowledge of MS Office, including Word and Outlook
•Ability to analyze information and evaluate results to choose the best solutions for clients
•Ability to listen to clients, verbally and non verbally to establish trust and safety
•Ability to maintain confidentiality
•Ability to relate with women through understanding, respect and skilled communication.
•Ability to evaluate or display insight into individual behavior.
•Ability to follow all safety and precautionary rules and measures.
•Ability to perform work efficiently and effectively under stressful situations.
•Ability to prioritize and self motivate to accomplish job goals.

Mental and Physical Abilities:
•Ability to perform physical task such as stooping, reaching, bending, climbing to interact with clients including children;
•Ability to lift and carry up to 50 lbs.

Working Conditions: Duties are usually performed seated with occasional periods of standing or walking. Work may be performed, but is not limited to an office environment. Ability to work after hours and weekends, when necessary.

Essential Functions: This job description should not be interpreted as all-inclusive.  It is intended to identify the essential functions and requirements of this position.  The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.


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