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Bilingual Intake Specialist-Faith & Liberty Supervision Center in Dallas, TX at The Family Place

Date Posted: 2/28/2018

Job Snapshot

Job Description

Position Summary:  Coordinates client intake process from initial point of client contact through completion of intake packet and interview. Full Time/Tues-Thur, 12:00-8:00pm/Sat, 10:00-6:00pm

Key Responsibilities:
•Assists parents with the intake process which includes answering questions about services, providing referrals/resources, processing intake paperwork, scheduling and completing client intake interviews and coordination of client intake files.
•Completes necessary administrative tasks such as contact notes, observation notes, timesheets, checking phone messages, returning calls and distributing and assisting clients with paperwork.

Other Duties:
•Attends monthly staffing meetings and trainings/reviews electronic correspondence.
•Provides professional supervision and observes interactions between parents and children; maintains a safe environment for clients; provides necessary objective documentation; ensures adherence to center guidelines; provides general case management and administrative tasks, and child orientations.
•Provides as back up to Case Manager I.
•Performs other job-related duties as assigned.

Job Requirements

Requirements: Bachelor’s Degree, (Master’s Degree preferred) in Psychology, Social Work, Criminal Justice or similar and one year of experience working with perpetrators and victims of domestic violence. Bilingual skills (English/Spanish) required.

Knowledge and Skills and Abilities:
•Knowledge of domestic violence and battering tactics.
•Knowledge of the psychosocial needs of youth at various stages of development.
•Knowledge of Microsoft Office Word and Outlook.
•Ability to work as a team member with other staff members.
•Ability to interact well with diverse populations.
•Ability to provide appropriate interventions and referrals for each family.
•Ability to maintain confidentiality of records.
•Skilled in redirection and de-escalation techniques. 
•Ability to de-escalate and redirect parents while maintaining a safe environment
•Ability to effectively communicate, both verbally and written.
•Excellent organizational and time management skills.

Mental and Physical Abilities:
•Ability to work evenings and weekends.
•Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
•Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) frequently.

Working Conditions:Work may be performed in an office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like but not limited to the office environment. 

Essential Functions:This job description should not be interpreted as all-inclusive.  It is intended to identify the essential functions and requirements of this position.  The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.



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